Reserve Study Coordination
Monthly live tracking via Smart Properties — so the study stays useful, not just filed.
Communication · Planning · Execution
Professional community management built on communication, planning, and execution.
For condominium associations, HOAs, and co-ops across Connecticut that want clarity, continuity, and a true management partner — not just administrative coverage.
15+
Years building Connecticut's community management foundation
2×
People on every account — manager and dedicated assistant
87
Step transition checklist — onboarding without the chaos
C
Communication
Clear, predictable rhythms — meeting notices that exceed state minimums, same-day acknowledgment, minutes signed within five days.
P
Planning
Budgets tied to real asset conditions. Reserve studies kept live, not filed away. Vendor scopes standardized so every bid is comparable.
E
Execution
Two people on every account. A dedicated transition team. Disciplined follow-through that turns plans into outcomes the board can see.
What we manage
Three pillars. One operating model.
01
HOA & Condominium Management
Full-service management for condo associations, HOAs, and co-ops — grounded in consistent communication, documented planning, and accountable execution.
Learn more02
Accounting & Financial Management
In-house accounting, monthly financial packages by the 10th, variance analysis, and reserve planning so boards make decisions with real numbers.
Learn more03
Board Partnership & Governance
Governance coaching, transition support, and long-term capital planning built into every engagement — not sold as an add-on.
Learn moreSpecialized services
Beyond the basics — built into every relationship.
Insurance Strategy
Risk-profile reviews, competitive quoting, and premium-reducing measures built into the standard relationship.
Capital Project Oversight
Doug's construction background informs every major project — scoped with standardized SOWs, managed end to end.
Covenant Enforcement
Consistent, documented, and framed as community protection — not policing. Reset at every community orientation.
Transition & Onboarding
An 87-step checklist developed with the Connecticut CEO Council. Boards don't chase records or vendors.
In-house Maintenance
A small in-house team for situations where responsiveness matters most — optional, never required.
Why CPE
Four reasons boards stay for a decade.
01
People-first capacity model
Every community gets two people: a community association manager and a dedicated assistant. Boards know more than one name. Coverage is seamless. Payroll is intentionally our largest line item.
2 people per accountDoug accessible directly
02
We're not your yes-man
Boards get the best-practice answer, not just the answer they want. Honest, expert guidance — even when it's uncomfortable — is the difference between governance and order-taking.
CMCA-ledCAI-CT Education Committee
03
Trusted by boards who plan
Communities that partner with us are the ones thinking in decades, not budget cycles. Reserves stay live. Capital projects are scoped properly. Insurance is reviewed as a strategic financial decision.
Smart Properties partnerLive reserve tracking
04
Personal service, no institutional friction
We're built for longevity and reputation, not exit. The team you meet today is the team that will be here in five years — accountable to boards through post-meeting surveys, not call queues.
4.8/5 meeting satisfactionIndependent, not PE-backed
Confidence from day one
A structured transition — and a steady rhythm after.
From the first meet-and-greet forward, CPE establishes clear communication rhythms, documented plans, and defined responsibilities. Boards know what to expect, where things stand, and how decisions connect to long-term outcomes — reducing stress and constant firefighting.
"Execution without planning creates chaos. Planning without communication creates confusion. Communication without follow-through creates distrust." Doug Newman · President & CEO, CMCA
7+
Years average manager tenure
Deep community knowledge that survives turnover and vacations alike.
From the blog
Practical guidance for Connecticut boards.
HOA reserve study: purpose, process, and long-term planning
An HOA reserve study connects the physical condition of your community's assets to a long-term funding plan — and only works if it stays live.
HOA budget best practices: planning, accuracy, and financial stability
Budget shortfalls don't announce themselves at convenient times. Here's how disciplined budgeting prevents surprises mid-year.
How to switch HOA management companies (without the disruption)
Transition anxiety is real — and unnecessary. Our 87-item checklist defines exactly what happens in the first 3, 15, 30, and 45 days.
For boards considering a change
Your board deserves a partner — not an order-taker.
If your community is ready for clearer communication, stronger planning, and dependable execution, we'd welcome a conversation. No pitch deck — just a candid discussion of where you are and where you'd like to be.