Questions boards ask before they get to a proposal.

CPE manages condominium associations, homeowner associations (HOAs), co-ops, and self-managed boards seeking accounting-only support. We operate across Greater New Haven, the Shoreline, Fairfield County (eastern), and Middlesex County. Community size ranges from 6 to 300+ units.

Management fees in Connecticut typically run $20–$45 per unit per month depending on community size, building complexity, and scope. We don't publish a flat rate — every community is different. We provide a written proposal with full fee transparency after an initial conversation.

Active onboarding runs 45 days. Days 1–3: bank account changes and vendor notifications. Days 4–15: records digitization and prior-year reconciliation. Days 16–30: community orientation and property walkthrough. Days 31–45: first financial package, first board meeting in the new cadence.

Pre-meeting prep with the board president, structured agendas with time allocations, minutes within 5 business days (digitally signed — no re-vote), and a post-meeting satisfaction survey after every meeting. Average score: 4.8/5.

Through our Smart Properties partnership, we update the reserve study monthly — actual contributions, interest earned, and capital expenses are mapped against the original projection. Boards get a one-page synopsis every month showing where reserves actually stand versus the long-range plan.

Yes — insurance strategy is part of the standard management relationship, not an add-on. We conduct risk-profile reviews, run competitive quoting, and advise on premium-reduction measures. Insurance is treated as a strategic financial decision, not an annual renewal checkbox.